Program Management

Program Management

Humentum works to build program management skills of directors, managers, officers and executives across the NGO sector and set a global standard.

We help create common vocabulary that program and project managers can use across the sector to stay on the same page. We offer training and consulting on the skills needed to effectively initiate, plan, execute, and close out projects. We offer peer to peer learning through convening, and resources/insights for project and program management. 

We work across all project stakeholders – project beneficiaries, partners and donors – to help them deliver a tangible upscale in performance and results. For more than 40 years we have supported organizations as they address the world’s most pressing social issues. Our learning activities are designed to help you and your organization plan projects, strengthen decision-making, develop better systems and processes, and identify effective solutions to important challenges. Our training programs are modeled on the best practices in adult learning - read our learning promise.

In this short introduction, John Cropper, Lead on Program Management and Humanitarian describes how Humentum approach program and project management training and capacity development:

To learn more about our work in program management, read some of our blogs:

Adaptive and Program Management:
Coaching the Same Team


Delivering a global
change project


Giving Back to Our Community:
New Pricing for our Certificate Program



Browse our full range of open workshop training courses or select one of the specialist program management courses below:

Fighting Fraud in NGOs
Fighting Fraud In NGOs (eWorkshop)
IATI Data Publishing
Monitoring, Evaluation, Accountability and Learning (MEAL) D Pro Flex
Program Management for Development Professionals (PgMD Pro) Flex
Project Management for Development Professionals (PMD Pro) Flex
Project Management for Development Professionals (PMD Pro)

Find out more about PMD Pro in this short video:


Case Study

Heifer International PMD Pro: a great investment

“We were introduced to the PMD Pro process in April 2013 after attending a capacity building workshop with InsideNGO in New York,” says Adriana Garcia-DeVun, Americas Director of Programs. “We felt that this approach fulfilled a need in our program work and decided to ensure that all managers responsible for projects and finance would be trained and certified in PMD Pro 1 by the end of the year.”

Adriana and her team started working with PMD Pro later that year, initially devising a training program for 30 staff, and then extending this to others in the USA, Mexico, Guatemala, Nicaragua, Honduras, Haiti, Peru, Bolivia, Ecuador, Brazil and Argentina. Heifer’s project managers responded well, and found that the training materials and models could be easily adapted to their program work. “We have all felt that this has been a great investment of resources, from a human, financial and time perspective,” continues Adriana. “We shared our learning with Heifer HQ, and translated materials to make them accessible to staff in Asia and Africa. We are now at a point at which PMD Pro methodology has been approved at Board level as our organization’s project management approach.”

“Many of our program teams started to use the processes and tools immediately after taking PMD Pro 1 certification and we are already seeing results,” she says. “Before we started using PMD Pro we had problems aligning budgets with implementation. We also lacked the clarity of roles and responsibilities that we now have as a result of using RACI methodology (a matrix that determines who is responsible, accountable, consulted and informed during project delivery).”

At a workshop to design a major project in southern Haiti, Edwin Rocha, Regional Director for South America and the Caribbean, identified two tools as being critical to future success: “We easily identified the staff skills that we will need using the RACI Matrix, and used the Risk Management Matrix to understand where we need to take care during implementation.” Similarly, Victor Garcia, Director of Heifer’s National Office in Mexico endorsed the PMD Pro approach: “We used many of the tools when designing and planning a new program in Chiapas. This worked well and we now have clear management and an improved level of project detail.”

“The most significant, and visible difference is PMD Pro’s project cycle is now being used by all staff, and we all now use the same language when discussing projects,” says Adriana. “We have set a stronger base for our work, with all new projects being set up properly,” she says. “We find that we now have the space to look at wider issues, at project growth or future initiatives, without compromising the logical delivery of the project.” —Adriana Garcia-DeVun Americas Director of Programs, Heifer International

Comments from previous course participants:

"I have acquired skills that will reduce the frequency of intervention from my sponsor!"

"This course has allowed me to put a name to the different project activities I've done in the past and given me tools for future projects."

"Greatly improved understanding and gave me a lexicon to better articulate different processes in management."

Discount offer for groups
Humentum can provide a 10% off discount to groups of four or more people from the same organization attending the same workshop. We can provide a discount of 20% to groups of ten or more people from the same organization attending the same workshop. If you would like to take advantage of one/both of these discounts, please reach out to our registration team at for more details.


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