Fighting Fraud in NGOs



Fighting Fraud in NGOs

February 07, 2018 - 9:00am to February 08, 2018 - 5:00pm

Dhaka , Bangladesh

Offering Organization: Mango

Language: English


This 2-day workshop builds the skills and confidence of NGO managers and staff to prevent, detect and respond to fraud, making sure the organisation’s resources get to where they are most needed.  

Target Audience

NGO staff whose job it is to proactively manage the risk of fraud in their organisations. It is primarily aimed at:

  • senior managers of national NGOs, such as program, operations and finance managers, and
  • staff in international NGOs who work with local partners, such as desk officers and program managers.

Most relevant to NGOs with more than 12-15 staff or an annual budget of greater than USD 350,000. 

It may also be of interest to NGO internal auditors.

Key discoveries


By the end of the course, you will be able to:

  • explain what fraud is, and is not, and why people commit fraud
  • assess fraud risk in your programs, and develop controls to respond to the risks
  • detect fraud if it should occur, including setting up a ‘speaking up’ hotline
  • set up and provide guidance for a Fraud Response Team
  • effectively manage incidences of fraud, or allegations of fraud, taking actions which are appropriate, fair and firm
  • appreciate the benefits of fighting fraud, and being open with donors and staff if fraud happens.

Learning approach

Our training puts the learner at the center, using practical and fun learning activities supported by easy-to-use materials. We share tools and techniques that can be immediately used in your work.

Day 1

Introduction - overview of key concepts

  • Defining fraud and bribery
  • Why do people commit fraud?
  • The urgent need to fight fraud
  • The 5-part holistic framework 
  • What does fraud look like close up?

Deterrence - strategies to reduce fraud incidents

  • Content of key fraud policy documents
  • Setting behavior expectations with staff, partners, suppliers, and donors

Prevention - protecting and safeguarding assets against threats

  • Assessing and building partners' capacity to fight fraud
  • Identifying areas of high fraud risk
  • Designing out fraud risk in projects
  • Fraud prevention procedures and controls

Day 2

Detection - finding fraud if it is there 

  • Tell-tale signs of fraud
  • Setting up a 'Speaking Up' service 
  • Using budget monitoring reports
  • Beneficiary accountability 

Response - handling it well

  • Key actions in response to alleged fraud
  • Roles of the Fraud Response Team
  • Internal and external communications
  • Key elements in a fraud investigation
  • Taking appropriate actions and documenting learning

Culture - creating an environment where fraud cannot thrive

  • Integrating anti-fraud thinking
  • Dealing with staff resistance
  • Course review, certificates, and close