Event policy
Event policy
Open, In-Person Workshop Payment Policy
Payment is due before the start of the workshop. If a participant has not responded after receiving a payment reminder, Humentum reserves the right to cancel the registration.
Open, In-Person Workshop Attendance Policy
Participation is required in order to receive the certificate of completion and CPEs. Participants who miss more than 20% of the course will not be eligible to receive the certificate at the end of the workshop.
Open, In-Person Workshop Cancellation Policy
Any request to cancel or transfer registration must be submitted via email to workshops@humentum.org.
Cancellations made 30 or more days before start date | will receive a full refund; minus any applicable wire transfer fees |
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Cancellations made 29 – 15 days before start date | will receive a 75% of their payment refund; minus any applicable wire transfer fees |
Cancellations made 15 days – 1 day before start date | will receive 50% of their payment as refund; minus any applicable wire transfer fees |
No Shows |
Registrants who do not show up for the workshop without prior notification will forfeit the full registration fee. Cancellations made on the day of a workshop will be treated as no shows. |
Substitutions |
If you are no longer able to attend, we are happy to allow a transfer of your registration onto the same workshop. If you are unable to find a substitution*, cancellation charges will apply. *Please ensure the substitute participant has the necessary qualifications and background to take part in the course, including any course prerequisites. |
Changes & Cancellations initiated by Humentum | We work hard to avoid changes to planned courses, but occasionally we may have to change the date or cancel scheduled courses. We will notify you 21 calendar days before the workshop start date with the option to reschedule for a future date or receive a refund of registration fees. |
Visas
Please fully research visa entry requirements before registering and allow enough time for visa processing. We encourage participants to seek support from their employers to facilitate visas. We will provide a letter to support a visa application when the registration has been paid in full, except we are unable to provide letters for any events in the United States, Europe and Australia. If you have to cancel your booking because of a failed visa request, cancellation policies still apply.
Notice on tax liabilities
Humentum invoices are net of taxes, including withholding tax and VAT, levied in countries outside of the United States. The responsibility for assessment, collection and payment of local and national taxes lies with the customer; Humentum accepts no liability for payment of local taxes due on the services provided.
Consent for use of image and voice
Attendance at Humentum events constitutes an agreement by the attendee to Humentum's use and distribution of the attendee's image and/or voice in photos, video or audio tapes recording during these events.
For more information regarding our administration policies, please contact us at workshops@humentum.org.
Online Payment Policy
Payment is due before the start of the workshop. If a participant has not responded after receiving a payment reminder, Humentum reserves the right to cancel the registration.
Online Attendance Policy
Participation is required in order to receive the certificate of completion. Online workshop learners must complete all required elements of the course (which could include modules, assignments or discussions).
Online Cancellation Policy
Any request to cancel or transfer registration must be submitted via email to workshops@humentum.org.
Cancellations made 30 or more days before start date | will receive a full refund; minus any wire transfer fees if applicable |
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Cancellations made 29 – 15 days before start date | will receive a 75% of their payment as a refund; minus any wire transfer fees if applicable |
Cancellations made 15 days – 1 day before start date | will receive 50% of their payment as a refund; minus any wire transfer fees if applicable |
Cancellations after start date and no shows | Cancellations made on or after the start date of the online workshop, as well as registrants who do not log-in to complete the workshop during the course duration will forfeit the full registration fee. |
Substitutions |
If you are no longer able to attend, we are happy to allow a transfer of your registration onto the same workshop. If you are unable to find a substitution*, cancellation charges will apply. *Please ensure the substitute participant has the necessary qualifications and background to take part in the course, including any course prerequisites. |
Transfers | Transfer requests for a future workshop will be accepted up to 11 days after course start date at 50% of their payment as credit. Transfers will not be permitted after 11 days of workshop start date. |
Changes & Cancellations initiated by Humentum | We work hard to avoid changes to planned courses, but occasionally we may have to change the date or cancel scheduled courses. We will notify you 21 calendar days before the workshop start date with the option to reschedule for a future date or receive a refund of registration fees. |