Keeping Your Donors Happy

Keeping Your Donors Happy

This workshop is available as an In-Person workshop in English, French, and Arabic. 

This highly participatory workshop aims to build the confidence and skills of NGO staff who are new to managing institutional donor grants, to meet donors’ financial terms & conditions when implementing programs.

Our expert facilitators will take you through the four phases of grant management which include contract negotiation, implementation, reporting, and finally closing off the grant. At the end of the workshop, the learning will be consolidated, and all of the useful workshop tools, templates and tips will be shared with you to make use of in your own organization.

Please note: This workshop does not cover proposal writing, fundraising, or specific donor requirements.

What will you learn?

By the end of this workshop, learners will be able to:

  • Describe the four phases in the grant management cycle
  • Clarify key responsibilities and routines needed for successful grant management
  • Describe the impact of foreign exchange on grant management
  • Identify the requirements for closing off a donor grant
  • Manage the relationship with donors, head office and implementing partners with greater confidence
  • Appreciate that finance and program staff must work closely for successful grant management

Who should attend?

This workshop is designed for:

  • NGO staff who are new to grant management
  • Those responsible for managing donor funds where programs are implemented directly or through operational partners

This workshop is not suitable for:

  • Experienced grant managers or those looking for detailed guidance on specific donor rules and regulations

If you’re still not sure if this workshop is right for you, feel free to contact us and we can help!

Further Information

You might also be interested in…


As of 2019, Humentum has a new Donor Management workshop offering, available in either in-person or online format:

What’s unique about this workshop is that Humentum has taken it’s many years of experience with USAID and other donor work, and created a course which presents best practices which can be applied across all donors. You’ll get to learn all the basics in how to best manage all donor funding.

Continuing Professional Education Credits (CPE)


Continuing Professional Education Credits (CPEs) are not awarded at the end of this workshop. 

Learning Approach


In-person Workshop: Humentum’s highly practical workshops always put the learner first. Our expert facilitators will draw on their own vast sector and subject-specific knowledge to ensure our learner experience is as worthwhile and enjoyable as possible. They will share relevant tools, techniques and insights that are immediately transferrable to your own work. You are also actively encouraged to engage in meaningful discussions, hands-on group work, and pose your own specific questions to further enhance your learning.

Download the full program description


Keeping your Donors Happy in English

Arabic and French descriptions coming soon.

Special Offers

Are you looking for ways to ensure your staff have the skills they need to succeed? We are pleased to offer Humentum’s Organizational Training Package, new way to support your team’s learning objectives – now in a flexible and cost savings package.

This package includes the flexibility to select any type of workshop throughout the year, in any language or time zone, and with a discount even lower than the early bird price.  Packages start at a minimum of 10 people. Find out more.

Practice areas

Finance Management, Budgeting, Donor Management

In-house client workshops

All of our courses may be offered as in-house client workshops. Please click here for more info